In order to share our expertise, we’ve released three insightful videos about community management. As you might know, our expertise extends beyond building community software. We’ve been managing various communities for years, which is why we offer community management services as well.

Enjoy the videos! 


1. Pilot stage

The first video describes three vital and important tasks for community management. Check it out!

Here are a few key takeaways: 

  • Use members to test your community structure.
  • Decorate your community with brand colors.
  • Use homepages to guide new users through the community. 

Video 1 - Community Building - Pilot Stage Tips


2. Member engagement

The second video is about the life and blood of your community: engagement between members.  We’ve gathered the most useful tips for triggering engagement in your community. Check it out!

Here are a few key takeaways: 

  • Find your influencers and ask them to help you manage the community.
  • Don’t forget to actively engage with the more quiet community members. 
  • Send email updates with the most active topics. Don’t forget a call to action!  

Video 2 - Community Building - Member Engagement


3. Numbers

The third video is all about numbers. It may sound boring but data will soon become your most important tool for building and monitoring your community strategy. This is about how you keep your community alive. We'll be going over 10 different useful metrics!

Here are a few key takeaways: 

  • The number of active users is important for almost all communities.
  • Learn how to measure how self-sustaining your community is.
  • Try to spot your top contributors and reward them!

Video 3 - Community Building - Community Numbers