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Native App Set-Up Process

• 13 January 2022

Native App Set-up Process

This chapter explains the set-up process of the Native App for all three available options, and the actions a Site Manager needs to take to launch the Native App.

Note: The Native App is not a part of the default Open Social product but can be ordered as an extension module.

 

White-Labelled Native App for single & multiple communities

What do I need to do as a Site Manager to set-up the white-labelled Native App on my platform? 

As a Site Manager, you do not need to take any actions on the community platform during the Native App set-up. The entire process is taken care of by Open Social’s teams but you’ll be asked to decide what your bottom navigation bar should include and to provide some information needed to list the app in the Google Play Store and the Apple App Store. Continue reading to learn more.

What can I include in the bottom navigation bar in my white-labelled Native App?

The Native App comes with a flexible bottom navigation bar to guide your community members through the platform. The navigation bar automatically includes a back button on the left side, and next to that you can select from the following list of buttons:

  • Home (direct URL: <front>)
  • Search (direct URL: /search/all)
  • Events (direct URL: /community-events)
  • Topics (direct URL: /all-topics)
  • Groups (direct URL: /all-groups)
  • Challenges (direct URL: /all-challenges)
  • Courses (direct URL: /all-courses)
  • Resource Library (direct URL: /search/resources)
  • Discussions (direct URL: /all-discussions)
  • Notifications (direct URL: /notifications)

You’re able to determine 4 buttons in your bottom navigation bar. This does not include the button on the left side which will be the “go back” button in a single community app, and a “switch community” button in a multiple community app when on the home page (“go back” when not on the home page). 

What do I need to provide as a Site Manager for the white-labelled Native App to be launched?

The Google Play Store and the Apple App Store both have different needs and requirements needed to list an app in their stores. Your Customer Success Manager will get in touch with you with the complete list of items you’ll need to provide. This will include items like: 

  • The name of your app
  • A description of your app (with a word/character limit)
  • Search keywords for your app
  • A category for your app
  • Icons for your app
  • A privacy policy

It’s possible to provide this information in multiple languages if desired, depending on your community market and the app stores permissions.

It is possible that you’ll be asked to provide more items, depending on the store requirements which can change at any moment. Open Social does not have control over this.