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Open Social Structure

Open Social Open Social • 10 March 2020

Welcome to Open Social.


We want to help you understand our platform better, so here's a short introduction to the structure of Open Social.

Different Entities

We use 'entities' as an umbrella term for all the different structure categorizations for Open Social. There are three different entities on Open Social are:

  • Content: types of content you can create on Open Social.

    • Topics; an umbrella term for all the content types that users can create. All types have the same basic structure but with different labels. This way users are able to structure content as they create it and easily find relevant information with the search function. You can define your own topic content types; the default ones are:

      • Blogs

      • News

      • Discussions

    • Events; these can be created by all users. The start date is mandatory, all other fields are optional.

    • Basic pages; a content type that only CMs and SMs can create. This is a good place to add static content to your community like ‘About Us’,  ‘Contact Us’ and a Code of Conduct, for example. 

    • Book page; a content type that only CMs and SMs can create. It comes in handy if you want to list resources from the organization because these pages can be structured. For example, our Quick Start Guide uses book pages.

  • Comments

    • Post; can be created by all users within or outside a group. The visibility is either community-wide, public, or only for group members.

    • Comments; all users can comment on all content types and posts. The visibility is linked to the visibility of the parent item. NB: Comments are never visible to non-logged in users.

    • Private Message; all users can send private message to each other and to a group of users.

  • Groups (public, open and closed); can be created by all users. The creator is also simultaneously the manager of the group. Content, events, and comments can be created within groups as well.

All the above-mentioned entities can be managed and deleted by SMs and CMs.


For more information about the content, events, comments, and groups, please see our Open Social manual.


Content Streams

There are three possibilities for content streams in Open Social:

  • The Community

  • The Groups

  • The Users


This structure allows you to organize content in a meaningful way and only reach the users that are interested in specific types of content.

The Community has two streams: 

  • Homepage stream: shows the latest activities in the community that are relevant to the user. For example, activities from the groups that the user is part of. On the sidebar, users can see upcoming events, topics that have been created, and new users.
  • Explore stream: to be able to explore what is happening in the total community.

Groups and Users form micro-cosmos within the community. They have both a dedicated stream that shows what is happening within groups and/ or the activities of a specific user. In addition, both have an about-page that provides an overview of the information and pages of a users' events and topics.

Further relevant information: