Resolved issues & Changes
Date: 20.10.2026
- Site managers can add and edit Remote Post handlers on webforms again. Submissions can only be posted to destinations that Open Social has approved for the platform; contact support to have a destination added.
- Users logged-in to the website can no longer make GraphQL API requests outside of the Real-Time Chat. Previously authenticated users could make requests to the API without an OAuth application, this is no longer possible. If one of your integrations relies on a browser session rather than OAuth, contact Open Social support to discuss alternatives.
Please Note: For the release schedule, visit the Open Social status update on Freshdesk: Open Social Status. Our release takes place weekly now.
Additionally, some enterprise platforms follow a different schedule as communicated by your Customer Success Manager.