Book page

Personal Data Collected in Open Social

Open Social Open Social • 20 June 2018

We created a template that you can use to inform community members about the data collected through the Open Social platform. Make sure that you adjust it accordingly to your own community! It’s your responsibility to inform your end users of their data rights. 

If you have questions, please feel free to contact us via


Personal data is defined as any data that can be used to trace back to a particular individual. This includes email addresses and names but also cookies, IP addresses, or content specific to that individual. 

In Open Social,  the following personal data has to be collected to ensure that users are able to use Open Social normally and to its full potential:

  • Email address 
  • Username
  • IP address

Email addresses and usernames are collected during the sign-up process and the settings page of each user. The IP addresses are collected to ensure that the platform is secure.

On top of the information listed above, users can optionally provide the following personal data:

  • First name
  • Last name
  • Profile image
  • Banner image
  • Function
  • Organisation
  • Phone number
  • Address
  • Introduction text
  • Expertise
  • Interests
  • Nickname (disabled by default)
  • Data from other social networks for login purposes (disabled by default)

This information helps community members to get to know each other and find one another more easily. The information is collected from each user’s profile page. Users can choose to withhold this information and site managers can disable any fields above and erase the data that has been collected. 

Personal data might also be collected by certain community features on behalf of third-party tools, such as Google Analytics, Social Sharing, and Social login. This data is collected due to business purposes and contractual necessity only. These features can easily be turned off or left disabled.