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Webhooks by Open Social

Jake van Berkel • 15 December 2025

This guide will help you set up real-time integrations with our platform using webhooks. Whether you want to send Slack notifications, log events to Google Sheets, or trigger custom systems in real-time, this guide will walk you through it step-by-step.

You can choose between:

  • Using our Zapier app for simple no-code automation.
  • Connecting your own webhook endpoint to receive specific events directly.

How events work

Our platform uses a real-time event system, no polling or manual checks needed. When something important happens, like a user logging in or a group being updated, we’ll send an event notification to your system.

Here’s how it works:

  1. Open Social Community Management System (Event Producer)

Detects key actions, like a new user or updated profile, and generates an event

  1. Webhook Dispatcher (Secure Forwarder)

Receives the event and securely forwards it via a signed webhook to your system or Zapier.

  1. Your system or Zapier (Event Consumer)

Takes action based on the event—like logging it, notifying your team, or triggering a workflow.