The Community Management System (CMS) is the cornerstone of CXP, equipping you with powerful tools to build, manage, and foster an active online community. This guide will walk you through each element of the CMS, from member management to personalized engagement features.
Each section in this manual is structured as follows:
- Product Overview: An overview of the CMS’s purpose and key benefits.
- Key Capabilities: Specific guides for the core features of the CMS, designed to enable you to build and expand your community platform.
- Expansions / Add-Ons: Additional functionality and integrations available for enhancing CMS capabilities, including specialized tools, third-party integrations, and professional services.
Please note that certain add-ons may be automatically included in your subscription. Contact your Customer Success Manager if you’d like to discuss available add-ons or confirm your subscription benefits.