The Open Social product team consists of designers and developers who are constantly improving the product.
- monitoring your site and will act in case of any downtime
- keeping the product secure by performing security updates
- developing new features that can increase engagement, provide more flexibility for site managers, and so on.
Every month the product team determines the Open Social roadmap for the coming upcoming two months. And every quarter your site is being updated with new features that evolve from our roadmap. (smaller changes are brought to your platform every month)
You don't have to do anything to receive the new features in your platform. You will not even notice when updates have occurred. You will receive an email after the update that informs you of the new features that were added and/or bug fixes, which we refer to as release notes.
Some features will be visible immediately, others should be enabled via the settings by a site manager. If that is the case, you will be notified about it in the release notes. In some cases, the release notes will direct you to this site, which has more detailed information.
If you have any questions about new released features, please send an email to firstname.lastname@example.org
We are here to help!