Connection Hub

Product · Connection Hub

Connect your community
to the rest of your tools.

Connection Hub links your Community Collaboration Platform to your CRM, data platform and other systems. Events in your community flow out in real time, so your tools stay up to date without manual exports.

Open the manual Connection Hub overview
WebhooksZapierYour own endpointGraphQL API

How it works

Choose what should leave the platform, where it goes, and how.

1
You decide

Pick the events

New members, new content, event enrolments and other activity in your community become events you can send on.

Events and payloads
2
No code or your own

Choose the route

Use the Zapier app for no-code automation, or receive events on your own endpoint.

Webhooks
3
In your tools

Let your systems act

Update your CRM, fill your data platform, or start a workflow, as soon as something happens in the community.

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Use cases

Common reasons clients connect their community to other systems.

Keep your CRM up to date

Send new members and their activity to your CRM, so account teams see who is engaged.

Connection Hub overview

Feed your data platform

Stream community activity to your data warehouse or data lake for reporting across systems.

Events and payloads

Automate follow-up

Start a workflow when someone registers, joins a group or enrols in an event.

Connect with Zapier

Build your own integration

Receive events on your own endpoint and use the API to read and write platform data.

Connect your own endpoint

Built for secure, reliable data exchange

Integrations that IT and security teams can sign off on.

Real-time events

Events are sent as they happen, not in nightly batches.

Secure delivery

Every payload is signed (HMAC-SHA256), and failed deliveries are retried automatically.

Security and availability

Open standards

Webhooks and a GraphQL API, so your developers work with familiar tools.

Who it's for

  • IT and integration teams who connect the community to the CRM, identity and data landscape.
  • Data and insights teams who want community activity next to their other data.
  • Community and marketing teams who want follow-up to start automatically.

Explore the manual

Your community stays the sourceConnection Hub sends events out; you decide which and where.
No-code optionZapier connects thousands of apps without development work.
Developer friendlyDocumented events and payloads for your own endpoint.
Part of the platformSet up together with your Open Social team.

Works well with

Connection Hub is one of six products on the Community Collaboration Platform.

Community Management System

Where your members, groups, content and user segments live.

Learn more

Lumina Insights

Dashboards that show what drives engagement across your network.

Learn more

Engagement Studio

Segments, emails and campaigns that bring members back.

Learn more
Tips from Customer Success

Connect without the hassle.

No developer? Start with ZapierSend new members or event sign-ups to your CRM or mailing list without writing any code.Connect with Zapier →Have a developer? Use webhooksGet a signed message the moment something happens on your platform, and handle it in your own systems.Webhooks →