Lumina Insights

Product · Lumina Insights

See what drives engagement
across your network.

Lumina Insights turns the activity in your community into clear dashboards. Understand who takes part, which groups thrive and where attention is needed, and show the value of your community to the people who fund it.

Open the manual Lumina Insights introduction
Community HealthGroup InsightsCompliance and auditExports

How it works

From community activity to decisions, without building your own reports.

1
Automatically

Activity is collected

Logins, posts, comments, group activity and other events from your community feed the dashboards.

Data and events
2
In Lumina Insights

Dashboards make it readable

Ready-made dashboards show community health, group activity and compliance at a glance.

Dashboards overview
3
In your team

You act on it

Filter, compare periods and export, to steer your community strategy and report to stakeholders.

Dashboard features

Use cases

Questions clients answer with Lumina Insights.

Is our community healthy?

Track active members, contributions and growth over time in one view.

Community Health dashboard

Which groups need attention?

Compare groups on activity and participation, and spot quiet groups early.

Group Insights dashboard

Can we show compliance?

See who did what and when, for audits and governance.

Compliance and audit dashboard

What value does the community bring?

Use the numbers to report to management, funders and partners.

Dashboard features

Insight without surveillance

Designed for organisations with strict data protection requirements.

Data minimisation

Lumina Insights collects no more information than it needs for its analytics and audit features.

Data privacy

Access for the right people

Only the people you give access see the dashboards.

Access and login

Clear definitions

Every metric is explained, so everyone reads the numbers the same way.

Glossary

Who it's for

  • Community managers who want to understand engagement patterns and spot top contributors.
  • Site owners and programme leads who track performance and show the value of the community.
  • Compliance and governance teams who need an audit trail of activity.

Explore the manual

Built on your community dataUses the activity your community already records.
Ready-made dashboardsStart with proven views, no report building needed.
Privacy by designData minimisation and controlled access.
Part of the platformWorks with the Community Management System out of the box.

Works well with

Lumina Insights is one of six products on the Community Collaboration Platform.

Community Management System

Where your members, groups, content and user segments live.

Learn more

Engagement Studio

Segments, emails and campaigns that bring members back.

Learn more

Connection Hub

Connect your CRM and other tools to the platform.

Learn more
Tips from Customer Success

Turn numbers into decisions.

Pick one number to watchChoose one metric that matters to your organisation, such as active members per month, and check it every month.Dashboards overview →Know what is measuredSee which events and data feed the dashboards, so you can explain the numbers to your colleagues.Data and events →