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Native App

Open Social
Open Social Open Social • 9 March 2020
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Native App Extension

This manual explains the Native App extension for the Open Social platform, and the set-up process of the Native App, including the actions that take place during the process. Furthermore, you’ll learn about how your existing and new members can use the Native App.


Note: The Native App is not a part of the default Open Social product but can be ordered as an extension module.


What is the Native App?

The Native App extension allows you to provide your community as a mobile app downloadable from the Google Play Store and Apple App Store. With the Native App extension, your members will be able to download the app on their mobile device (there are some limitations dependent on the device and its operating system), access the community via an icon on the device, receive push-notifications from the community, and leverage from a custom navigation bar on the bottom of their screen.

Within the Native App extension, you can choose between three app options: 

  1. White-Labelled Native App for a single community
  2. White-Labelled Native App for multiple communities 
  3. Open Social Branded Native App

Learn more about the three flexible options in this video (1:40):

What features and extensions are available in the Native App? 

The Native App connects to your community platform using our API which allows the desktop app to open within the app. This means that all features and extensions enabled on your community platform will be available in the Native App, no matter which Native App option you’re using. On top of that, depending on the Native App option, you’ll either get a white-labelled app or a non-branded app with a custom bottom navigation bar. The login process slightly differs between the Native App options..


To learn more about the bottom navigation bar, refer to the Native App Set-up process.

To learn more about the login process, refer to the Native App for Community Members.


Continue further to:

  1. Native App Set-up Process
  2. Native App for Community Members