New to Gaia AI? Read what it is, who it is for and how clients use it.
Gaia AI brings AI into your Community Collaboration Platform: it helps members find answers, helps editors write, and helps managers keep the community safe. It works with your platform's own content, and you choose which AI model it uses, including sovereign models you host yourself.
Start here
- Gaia AI overview: what Gaia AI does and how it fits into the platform.
- Setting up Gaia AI: how to set up and use each feature.
Features
- Chatbot: members ask a question and get an answer based on your platform's knowledge (Enterprise).
- Editor assistant: help with writing and improving content.
- Relevancy score: shows how relevant content is, to support moderation and search.
- Spam prevention: detects and stops spam before it reaches your members.
What is included
Gaia AI is available from the Premium tier, with the moderation score, editor assistant and advanced AI search. The chatbot is included from the Enterprise tier. Premium uses a default AI model. Enterprise lets you choose other providers, such as Mistral, and a custom setup can run local, sovereign models.
Need help?
Ask your Customer Success Manager about Gaia AI, or use the support portal for questions about using it. You can also ask other clients in the Knowledge Sharing group.