Book page

Resource Library

Open Social Open Social • 17 April 2018
Image

Resource Library Feature

This chapter explains how the Resource Library feature works for regular users, site managers, and content managers.

 

Note: This feature is not part of the default Open Social product (basic/distro), but can be ordered as an extension module for Premium and Enterprise clients.

 

What is the Resource Library? 

 

The Resource Library is a directory of selected content picked by the community managers (i.e. manuals, research papers, and company news). In the Resource Library you can: 

  • Keep all content files in one place and organize them in a folder structure. 
  • Navigate the content using the search functionality to quickly find items. 
  • Encourage the serendipitous discovery of content.

Thus, it allows your members to efficiently access and uses the shared knowledge of your community. 

 

How to add Content to the Library

As a Community Manager, you can add content (topics) to the resource library. You can add content through the edit page of a specific topic. On the bottom of each edit topic page, head over to ‘Include in the resource library’ setting.

Add content to library

 

Community manager

(site and content managers)


The Social Resource Library module allows Community Managers to create a library with specific content. This makes content easier to find and browse. Community members can use the resource library to find hand-picked content from community managers. The resource library can be found added as a link to the menu, by default it is placed under the explore button via ‘All Resources’. 

Note: Examples of the types of content that can be added are manuals, research papers, and company news (only content created through Topic).

 

Regular User

(Logged in user)

All resources
  • On the left top, you can see the number of resources.
  • On the top, you can sort the resource from new to old, old to new, alphabetically, and reverse alphabetically
  • You can also search for terms in the resources
Resource Library example

Moreover, you have the option to filter the content via the filter (tag) options in the sidebar (complementary area).